Our Family Support Staff are educated to at least NVQ level 3, many have degrees and have all received training in the standards of care. 

All staff are engaged in our rolling training programme so their skills continually develop. We emphasise supporting teamwork, flexible working conditions and personal development. 

Training is given in Child Protection, Restraint Training, Health and Safety, Diversity, Lone Working, Child Sexual Abuse, Mental Health, hoist training, manual handling, autism, positive parenting, standards of care, PEG feeding and learning difficulties.

Our staff have access to support 24 hours per day, with experienced managers.

It is our policy for us to employ all staff under the ‘The Safer Recruitment process’ which is applied to all services. The safe recruitment of employees and self-employed workers is the first step to safeguarding and promoting the welfare of children and vulnerable adults in health and social care. 

The Potton Group are committed to safeguarding and promoting the welfare of all children and vulnerable adults in its care. This includes staff’s DBS to be on the update service. 

Potton services will provide a unique service and we can support within London, Essex and Kent