Who we are 

Potton Kare services (PKS) is an independent social care agency with a team of specialised family support workers and registered social workers who are experienced and qualified in working with families and children. 

We support families with complex issues and challenges, mental health concerns, drug and alcohol misuse, domestic abuse , or where a child is at risk of entering the care system. 

We have a long-standing reputation for managing difficult situations and working with families who may be hard to reach and only engage superficially.  PKS know that children thrive and are best supported within a home when families stay together.

Our Staff 

Our Family Support Workers are educated to at least NVQ level 3 and many have degrees. All staff are engaged in our rolling training programme so their skills continually develop. 

Training is given annually in The Care Certificate, Safeguarding Children Advanced, GDPR Awareness, Coronavirus Awareness and Infection Control, Fire Safety Awareness, Medication Advanced, Emergency First Aid Awareness, Preventing Radicalisation, Child Sexual Exploitation Awareness, Autism Awareness, Communication and Record Keeping, Challenging Behaviour Awareness 

All staff hold a full enhanced DBS and thorough referencing in undertaking during the recruitment process, ensuring your clients are in safe hands.

Where we are 

Our services are nationwide.

We can provide references from Local authorities using our services running across Essex, London, Greater London, Kent, Hertfordshire, and Surrey.  

We are rapidly expanding throughout the UK therefore we will consider referrals from Local Authorities nationwide.

What we can help with

  • Bespoke packages of support.
  • 24/7 support for parents and baby’s ( alternative to parent and baby units).
  • 24/7 support in the family home.
  • Support in semi-independent placements. 
  • Support in hospitals. 
  • Edge of care family support – preventing Children entering the care system. 
  • Family support intervention – improve family and children’s outcomes.
  • Supervised contacts. 
  • Welfare checks.
  • Reintegration packages- to support children be reintegrated back to the family home where appropriate.
  • Foster care placement support.
  • Crisis support.
  • Court support for young people.
  • Appropriate adult support.
  • Respite support in the community.
  • Respite support in the family home (alternative provision to short breaks in order for parents to have respite).
  • Police station welfare visits.
  • Support in children’s homes.
  • Support with reintegration back into education or to support increase attendance levels.

When we can help 

PKS are able to offer support 24 hours a day, 7 days a week including bank holidays.   

We have a 24hour referral line allowing us to accept both planned and emergency referrals.