Colchester, Clacton, Chelmsford, Redbridge, Thurrock


To deliver exceptional quality care to highly dependent children and young adults with complex care needs. Providing Family Support outreach for parents with young people that have additional needs.

Potton Services are currently recruiting for dedicated Health Care Assistants in the Braintree, Clacton and Colchester area. Our new Health Care service provides respite care for families and children with additional needs as well as support from hospital to home; supervised contact, transport and rehabilitation services.
You will be providing high level family support to parents with children aged 0-18 years and assisting them with all aspects of personal care activities such as washing, personal hygiene, dressing, administering medication and assisting with meals.

Understanding the importance of each home visit, you will need to be flexible and able to our attend client’s needs in a timely manner.
You will have excellent communication skills, an ability to follow instructions and be able to undertake risk assessments and care plans. You will be caring and attentive with the skills to build strong and trusting relationships and promote the children’s independence, choice and dignity and respect, delivering the very best standards of care.


You will need to have previous health care experience and ideally, you will hold a Health and Social Care Level 3 certificate, but we are willing to provide you with free training to achieve it and committed to supporting you with your development.

You will need to have the Right to Work in the UK and be able to drive and hold a full driving licence. You will need to hold or, apply for a UTR number from HMRC or provide an Accountant letter.

This post is exempt from the Rehabilitation of Offenders Act (1974). All post-holders working with children and vulnerable adults will be expected to complete an Enhanced DBS Children and or Adults check (and be required to register your DBS application on the DBS update service) prior to commencing employment.

This post carries a requirement to have an Enhanced Disclosure and Barring Service Children’s and or Adults (DBS) check. General Accountabilities and Responsibilities General Accountabilities and Responsibilities (All roles)
• Ensure compliance with appropriate legislation, Potton Group Policies, including Contract Rules, Financial Regulations and Rules, Employment Procedure Rules, Employees’ Code of Conduct, Information Security Policies, Social Media Policy and other requirements of Potton Group.
• Ensure high standards of records management and assume responsibility for all information assigned to the post. • Data Protection, Equalities and Diversity and Health and Safety.
• Ensure compliance with and actively promote the Potton Group’s Equalities and Diversity policies and strategies and comply with the Equality Act 2010.
• Ensure compliance with and actively promote Health and Safety at work legislation, Potton Group H&S policies and procedures.
• Comply with the competencies and standard requisites agreed by the Potton Group as relevant to your post.
• Comply with the General Data Protection Regulation and Data Protection Act 2018 (DPA 2018) (all employees of the Potton Group will not disclose or make use of, for their private advantage, any information held on manual or computer records, which are not available to the public, however acquired).
• Take responsibility for continuing self-development and participate in training and development activities. The above mentioned duties are neither exclusive nor exhaustive and the postholder may be called upon to carry out such other appropriate duties as may be required by the Line Manager within the grading level of the post and the competence of the postholder.






• To attend all client calls in a timely manner
• To understand the importance of each home care visit
• To cope professionally with emergency and difficult situations
• To be able to communicate effectively with other people
• To maintain high standards of home care provision
• To have flexible availability to match client needs
• To undertake care plans and risk assessments
• The ability to show genuine care, compassion, and respect for others at all times
• Ability to display empathy and warmth to all no matter the circumstance
• Ability to maintain confidentiality
• Good communication skills
• Good planning skills
• Good timekeeping
• Ability to understand the role, or have previous care experience Ability to follow instructions